INTRODUCTION

Wilson Howe Limited (“we”, “our”, “us”) is committed to protecting and respecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your personal information when you visit our website and use our services.

We comply with the UK General Data Protection Regulation (UK GDPR), the Data Protection Act 2018, and other applicable privacy laws.

INFORMATION WE COLLECT

We may collect and process the following information:

INFORMATION YOU PROVIDE

• Name
• Email address
• Telephone number
• Business name
• Financial or accounting information provided during enquiries or engagement
• Any information submitted through contact forms, emails, or consultations

INFORMATION COLLECTED AUTOMATICALLY

When you visit our website, we may automatically collect:

• IP address
• Browser type and version
• Device information
• Pages visited
• Time and date of visits
• Referring website addresses

This information is collected through cookies and analytics technologies.

HOW WE USE YOUR INFORMATION

We use your information to:

• Respond to enquiries and requests
• Provide accounting, taxation, bookkeeping, payroll, and advisory services
• Manage client relationships
• Improve our website and services
• Monitor website performance and security
• Comply with legal and regulatory obligations
• Prevent fraud and unauthorised activity

LEGAL BASIS FOR PROCESSING

We process personal data under one or more of the following lawful bases:

• Your consent
• Performance of a contract
• Compliance with legal obligations
• Legitimate business interests

GOOGLE ANALYTICS

Our website uses Google Analytics to help us understand how visitors use our website.

Google Analytics may collect information such as:

• Pages visited
• Time spent on pages
• Device and browser information
• Approximate location data

This information is anonymised where possible and used solely for website improvement and performance monitoring.

You can opt out of Google Analytics by using Google’s browser add-on or by adjusting your cookie preferences.

COOKIES

We use cookies to:

• Ensure website functionality
• Analyse website traffic
• Improve user experience

You can control cookie settings through your browser preferences. Disabling cookies may affect website functionality.

SHARING OF INFORMATION

We do not sell your personal information.

We may share your information with:

• Professional advisers
• IT and website service providers
• Cloud storage and software providers
• HM Revenue & Customs (HMRC) and other regulatory authorities where legally required
• Law enforcement agencies where required by law

All third parties are required to keep your information secure and confidential.

DATA RETENTION

We retain personal information only for as long as necessary to:

• Provide services
• Meet legal and regulatory obligations
• Resolve disputes
• Enforce agreements

Accounting and tax records may be retained for periods required by UK law and professional regulations.

DATA SECURITY

We implement appropriate technical and organisational measures to protect personal information against:

• Unauthorised access
• Loss
• Disclosure
• Alteration
• Destruction

However, no internet transmission can be guaranteed as completely secure.

YOUR RIGHTS

Under UK GDPR, you have the right to:

• Access your personal information
• Correct inaccurate information
• Request deletion of information where applicable
• Restrict processing
• Object to processing
• Request data portability
• Withdraw consent where processing is based on consent

To exercise these rights, please contact us at:

EMAIL: [email protected]

THIRD-PARTY LINKS

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of those websites.

CHANGES TO THIS POLICY

We may update this Privacy Policy periodically. Any updates will be posted on this page with a revised effective date.

CONTACT US

If you have any questions regarding this Privacy Policy or our handling of personal data, please contact:

WILSON HOWE LIMITED
EMAIL: [email protected]

If you are dissatisfied with our response, you may contact the UK Information Commissioner’s Office (ICO).

Website: https://ico.org.uk